"Dr. Lu and her wonderful Dental Hygienist Irma Cruz were very friendly and thorough in their evaluation of both my wife and I.
They were very kind and gentle in the administering of their care. We recommend them highly and will be sending our family and friends when in need of a Dentist."
"Dr. Lu and staff are super nice. Been going to Pearl Dentistry for a couple of years now and the service is consistently great. It doesn't seem like it's not just to me. I was already in the chair and happened to hear another patient coming to her appointment 1.5 hours early. She thought she saw her reminder saying 10a but her appointment was 11:30a. The Office Manager could've asked the patient to come back at her appointment time, but instead offered to get her something to drink and let her know that she would check with the doctor to see if it's possible the office takes her sooner so she doesn't have to wait too long or come back. It's the thought and effort that count. To me, great customer service isn't always promising you can do everything, then under-deliver, it's the point of making effort to reasonably accommodate your customers without jeopardizing your overall relationship with the rest of the clientele.
Why the eavesdropping story? Just sharing a case that I witnessed, that demonstrates the consistency in Pearl Dentistry staff's attentiveness and professionalism."
Lilian P. Los Angeles, CA
"I wish I went to this dental office years ago. I've finally found a dentist I love. I'm totally satisfied with Dr. Yuki and her kind staff. They welcomed me, made me feel comfortable, and best of all my teeth are healthier. Dr. Yuki is amazing and was very gental yet through. I didn't need any numbing and didn't feel any post-op pain from a cavity filling. 5 Stars to Dr. Yuki and her wonderful staff. I definitely recommend Dr. Yuki."
Keep up the good work :)"
Gary M. Baldwin Par, CA
"Dr. Lu really did a great job on the filling. My wife usually needs to re-patch her cavity filling every year because either the filling falls off or becomes unstable. Dr. Lu's filling lasted since 2015! My wife got a couple dental check ups in Taiwan and the dentists there said the filling is holding really well and does not need to be replaced. Really amazing. Price is reasonable with such professional health care. Highly recommended!"
Yu A. Pasadena, CA
"I had a great experience with Pearl Dentistry lately. Dr. Lu is very professional and understanding. My mom's implant crown was fractured 2 weeks ago. My family moved to Southern California recently and we have not established any dental care yet. I called Pearl Dentistry and we were able to get the same day appointment and got the treatment done the same day. It was unbelievable! Dr. Lu was very gentle and thorough which really helped my mom who has bad dental phobia. My mom got her crown put on today. It was an easy appointment and the crown fits perfectly. I highly recommend Dr. Lu and the office, especially for people who are looking for a gentle and patient dentist. The price was fair as well!"
Janice, C. New York, NY.
"I was in town on a round trip with my family for the weekend and I broke my front tooth while eating Korean BBQ. I guess that rib eye was harder than it looks. scrambling trying to find dental office that would take emergencies on short notice, I called 3 offices in my immediate area. Dr. Lu was able to accommodate me immediately! I was very fortunately because I was scared my tooth was going to get infected! Half of it was missing! The front lady was very quick to give me an appoint and Dr. Lu was very considerate of all my concerns. She told me she can fix it with a filling to make it look like whole again and also protect the inside of the tooth from further infection. She also told me that I might need a crown on the tooth. Initially, I did not understand why a crown is needed when she is going to fix it for me, but she took her time and thoroughly explained that the tooth is not as strong as it used to be and it will need to be covered up to make it stronger. Most dentist I have been to just tells people what they need and don't explain anything. I am very happy Dr. Lu is understanding and treats my time with value. Because it was an emergency, I was seen towards the end of her morning shift right before lunch and she even worked into her normal lunch time for me!!! the tooth looks great, I have no pain, and no one can tell it's not my original tooth! I am very happy with her service and truly recommend her if you are looking for a dentist. I don't have a regular dentist right now but if I don't get a crown done by the next time I am in town again, I'll go back to Dr. Lu for the crown. Thank you so much! you gave me back my smile!"
Goku, S Marysville, CA
"Dr. Lu is an amazingly wonderful dentist who takes pride in her work and is very meticulous which is a great trait to have in order to satisfy her patients needs. Dr. Lu's gentle and accurate touch gets two thumbs up from me. I greatly appreciate meeting her and having her as my new dentist. I highly recommend her to all. She is awesome! Thank you Dr. Lu for all you have done for me."
Manny,G. West Covina, CA